HUB HỘI AN

You have hospitality management experience and love working with international customers? You’re a people person with great customer service attitude but also know how to manage a hospitality business?

Hub Hoi An is a special, rice field-view coworking and coliving space that serves entrepreneurs, freelancers and digital nomads from many countries. We prioritise community, friendship and healthy living for our customers and staff. Facebook: https://www.facebook.com/hubhoian

Job description:
- Manage the coworking & coliving branches of our business (training available)
- Work “hands on” in many areas, especially direct contact with members
- Make members feel welcome, ensure “above and beyond” level of customer service and satisfaction
- Manage membership tracking and new member orientation
- Handle marketing with freelancer
- Manage staff
- Event management

- Very high level spoken English skills (good pronunciation, great listening)
- A lot of experience with & understanding of Western culture
- At least 2 years experience working in hospitality industry or in relevant position
- Excellent customer service & people skills
- Observant - you notice problems, even small ones, and fix them yourself
- Self-directed problem solver
- Good communication skills
- Having experience in SOPs is a plus
- Having management experience is a plus

Send your application to recruiting@hubhoian.com 
With the subject: Front Office Manager - Full name, for example: “Front Office Manager - Nguyen Van A”
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