Công Ty TNHH Gear Inc Việt Nam

Job Description:
We are seeking 02 experienced and motivated individual to join our team as a Moderation Trainer. This role will report directly to our Training Manager. In this role, your main responsibilities are:
Responsibility
– Conceptualize training sessions based on data and research;
– Create training strategies and initiatives;
– Test and review created training methods;
– Maintain a database of all training sessions;
– Instruct employee training and onboarding;
– Review employee performance and learning;
– Conduct training classes on policy/product;
– Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues.
Key skills and experience
– Bachelor’s degree in any related field;
– Vietnamese local; proficient in English 4 skills (at least C1 level);
– At least 1-2 years experience in training; solid training and coaching skills experience;
– Experience working in the BPO industry is a plus;
– Training Needs Analysis knowledge and/ or experience is a plus;
– Proficient skills with MS Office (Word, Excel, PowerPoint), Google Drive and Internet applications;
– Ability to communicate clearly and concisely, both oral and in writing;
– Knowledge of people learning patterns to design programs with excellent efficiency;
– Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.
Benefits
1. Salary and Benefits
– Attractive salary, night shift allowance and annual salary review;
– Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
– Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
– Annual health check, annual flu vaccination;
– Summer vacation (Paid days off and bonus);
– Paid leave (12 days/year).
2. Working Environment
– International, fun, and professional working environment: Working closely with both – experienced Vietnamese, foreign experts and managers to promote services all over the world;
– An open and honest culture where people are valued, treated fairly and trusted and empowered;
– Modern hardware (Laptop and other equipments provided);
– No dress code; Free drinks (coffee, tea, etc.);
– Nap room for a quick rest;
– Training and career development opportunities: Continuous and professional training to fully develop your potential.
Working Location: Vinh Trung, Danang
Working time:
– 5 shifts per week amounting to 40 hours, arranged by the company;
– The detailed working hours are as following:
– Trainer will follow class schedule basis availability;
– Able to work on weekends and public holidays.
All interested candidates are welcome to apply. Please send your English resume expressing your interest to us at [email protected] with Subject: [DN43] Moderation Trainer – Full-name. Please note that due to the high volume of applications we receive, only shortlisted candidates will be contacted by our HR team.