Công Ty TNHH Gear Inc Việt Nam

Công Ty TNHH Gear Inc Việt Nam tuyển dụng Operations Manager
Description
– Gear Inc is seeking an Operations Manager in Danang for our Moderation team (Team size: 500+ staff). Ideal candidates are able to adapt and are well known with fast moving and last moment change.
Main responsibilities
– Increasing moderation quality and efficiency ensuring the highest quality standards and administration of the content audit process.
– Daily communication with the client to align expectations.
– Metric driven, analyzing, and reporting on team productivity and delivery of targets to the Head of the department.
– Maintaining the internal moderation calendar for the relevant programs
– Ensuring auditing and archiving are completed by each moderator, and that this is completed at the end of each program to the required standard
– Ensuring that the external moderation deadlines are met, and requisite material provided
– Maintaining and evaluating assessment procedures including internal and external moderation;
– Reviewing external moderation reports and ensuring that action is taken to address any concerns and/or recommendations included in the reports.
Requirements
– Have a decent level of English (no English certificate is required but English level should be equivalent to IELTS 6.5/TOEIC 850 and up)
– At least 1 year of proven experience in an operations management role (team size: 20+).
– Experiencing in Moderation/ Customer Services/ Quality Assurance/ Community moderation is a plus.
– Used to work in BPO (Business Process Outsourcing) company is a plus.
– Have experience working with content management methods and tools.
– Experience with Google sheets/documents, have good ability to understand/ process data
– Analytically-minded and detail-oriented
– Have the ability to handle multitasking, can prioritize, and give solutions to conflicts efficiently.
– Are self-starters and have a high degree of personal responsibility
– Demonstrate a positive, can-do, proactive attitude
– Enjoy working and contributing as part of a team
Benefits
– Salary: up to 20 mil/month (NET salary)
– Attractive benefits, international, fun and professional working environment
– An open and honest culture where people are valued, treated fairly and trusted and empowered
– Chance to work closely with both experienced Vietnamese and foreign experts
– Continuous and professional training to fully develop your potential
– Flexible working hours, we work 40 hours per week (Monday-Friday)
– 13th salary and additional bonus every year
– Lunch allowance and free drinks (coffee, tea, etc)
– Health Insurance package
– Social Insurance under Vietnam law
– Annual health check, annual flu vaccination
– Paid leave (12 days/year), sick leave and personal leave
– Free English classes with native teachers
– A standing desk if you like; No dress code; Company trip
Working Location: Hai Chau, Da Nang
How to apply:
Please send your CV to our email at: [email protected] with the subject: [DN43] Full-name - Operations Manager

– Have a decent level of English (no English certificate is required but English level should be equivalent to IELTS 6.5/TOEIC 850 and up)
– At least 1 year of proven experience in an operations management role (team size: 20+).
– Experiencing in Moderation/ Customer Services/ Quality Assurance/ Community moderation is a plus.
– Used to work in BPO (Business Process Outsourcing) company is a plus.
– Have experience working with content management methods and tools.
– Experience with Google sheets/documents, have good ability to understand/ process data
– Analytically-minded and detail-oriented
– Have the ability to handle multitasking, can prioritize, and give solutions to conflicts efficiently.
– Are self-starters and have a high degree of personal responsibility
– Demonstrate a positive, can-do, proactive attitude
– Enjoy working and contributing as part of a team

– Salary: up to 20 mil/month (NET salary)
– Attractive benefits, international, fun and professional working environment
– An open and honest culture where people are valued, treated fairly and trusted and empowered
– Chance to work closely with both experienced Vietnamese and foreign experts
– Continuous and professional training to fully develop your potential
– Flexible working hours, we work 40 hours per week (Monday-Friday)
– 13th salary and additional bonus every year
– Lunch allowance and free drinks (coffee, tea, etc)
– Health Insurance package
– Social Insurance under Vietnam law
– Annual health check, annual flu vaccination
– Paid leave (12 days/year), sick leave and personal leave
– Free English classes with native teachers
– A standing desk if you like; No dress code; Company trip

Nộp hồ sơ qua email (bấm vào nút "NỘP HỒ SƠ" bên dưới)
Địa chỉ: 36 Trần Quốc Toản, Hải Châu, Đà Nẵng
Liên hệ: 02365676789