Công ty Cổ phần Dream Viet Education

- Solve student support cases assigned by the Student Care Supervisor.
- Communicate with parents to update and answer inquiries about students’ progress, suggest extra materials, and practices if needed.
- Assess students and design personalized learning paths for students to reach learning outcomes per request by parents.
- Contact parents and solve complaint cases related to academic matters.
- Train and supervise junior members of the team as required.
- Maintain and work to increase the rate of students continue to study month by month
- Working hours: Working 6 days a week (1 flexible day-off), fixed shift A and possibly rotating shifts a few days a week, according to the following shifts:.
+ Shift A: 8:30 - 17:30 (fixed shift)
+ Shift B: 14:00 - 22:00 (rotating shift)
+ Shift C: 8:30 - 12:00 then 17:30 - 22:00 (rotating shift)

- Academic background and qualification: University degree in English Pedagogy or University degree with teaching experience are preferred;
- At least 2 years experience in a similar role, candidates with background in education services are preferred;
- Customer-oriented, student-focus mindset;
- Strong office productivity level &  time management ability;
- Good communication skills in Vietnamese;
- Eager to learn, ambitious and energetic, team player;
- Responsible, hard-working and ready to work to meet deadlines;
- Attention to details is a must.

- Competitive salary: VND 8-10 million gross/month;
- Retention bonus available, depending on the rate of students continue to study month by month;
- Annual salary review;
- 13th month salary (depending on business results);
- To be guaranteed the benefits of social insurance, health insurance, holidays and Tet according to the labor law;
- Annual health check package when becoming a full-time employee;
- Opportunity to work, learn and develop in a dynamic online training (e-learning) company;
- Free access to learn hundreds of useful courses on soft skills and foreign languages ​​built by a team of skilled instructors on the Kyna platform;
- Participate in quarterly internal bonding activities: Beerfest, Teambuilding, Year-end Party, ...

Nộp hồ sơ qua email (bấm vào nút "NỘP HỒ SƠ" bên dưới)
Địa chỉ: 18 Trần Xuân Lê, Hòa Khê, Thanh Khê, Đà Nẵng